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 Comm One
 Optional Modules


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  Optional Software Utilities

      Comm One Optional Modules are additional Software Modules that integrate with Comm One Software to add addition features.  These modules can be purchased separately so that you only buy the modules that you need.   Below is a brief description of each optional module.  Follow the link on each module to see a sample screen and a more detailed description of each modules features.   

Index to Comm One Optional Modules

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Work Order Module    

Module Description: Comm One Work Order Module is designed to allow you to do Work Orders and Trouble Tickets for telecom service.   The system integrates with Comm One Cable Management to give you a complete solution for managing your communications operation.  User Defined work order types, as well as customizable report forms allow you the flexibility to customize our work order system to your needs.  Since the system integrates with other Comm One Modules, information contained in the Station Administration Module is available for inclusion on work orders including extension, name, department, jack, port, phone type, pairs, etc...

Works With:   Cable Management Pro, (Stand Alone Version Available)

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PBX Interface Module

Module Description: The PBX Interface Module allows you to import information contained in your telephone system directly into the Comm One Station Administration Modules.  By importing the information directly, you do not have to maintain duplicate databases.  Information on your stations can be stored in your PBX, and then electronically loaded into Comm One Call Accounting and/or Cable Management.  The exact fields downloaded is dependent on what information is available from your telephone system.   In order to fully automate the download, you need an available PBX maintenance port that can be accessed either by dial-up or direct connect using our scripting files.

Works With: Call Accounting Pro, Cable Management Pro

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ToolBox Module

Module Description: The ToolBox Module adds additional utility features to the system including the ability to import / export information to or from the Comm One System, edit all system reports, and execute global commands to modify your data files.  The flexibility of this module can save hours of time by allowing files to be imported and exported.  Global commands allow you to issue replace, count, and global formatting commands on your data as well.  Most toolbox commands were designed for advanced users, but our Technical Support Department can assist you if you have specific questions on syntax for a command.

Works With: Call Accounting Pro, Cable Management Pro, and Call Accounting Jr.

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Employee Directory Module

Module Description: The Employee Directory Module allows you to maintain information that can be used to maintain and generate a company directory.  The system uses the standard fields from the Station Administration Module including extension, name, department, jack, building, room, but also adds a number of user definable fields for other directory fields that you may want to track.  The module also contains a number of user defined directory formats so that you can easily generate a number of different directories for your needs.  When this module is used in conjunction with the PBX Interface Module, directory entries are automatic as they are added to your telephone system.  

Works With: Call Accounting Pro, Cable Management Pro

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Attendant Directory Module

Module Description: The Attendant Directory Module is designed to be used as an instant directory lookup, or an on-line directory.   It is most commonly used by company operators who need to look up employees by extension, name, department, pager, or other user defined fields.  This system integrates with the other Comm One Modules so that the database only needs to be maintained once.

Works With: Call Accounting Pro, Cable Management Pro, (Stand Alone Version Available)

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Toll Tape Interface Module

Module Description: This module is designed to allow you to import other calls from your phone bill (on electronic media) including collect calls and credit card calls.  If you have employees that travel with company telephone calling cards, these calls can be imported onto each employees Call Accounting Detail Report, so that they can be billed to the appropriate employee / department.   This way, you do not have to manually track these calls.

Works With: Call Accounting Pro

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