SAMPLE 3COM CALL RECORDS

 

09/25/2018 09:03:57  O 09/25 09:06:06 00:01:14 112   047 6154140422                                        
09/25/2018 09:04:42  O 09/25 09:07:13 00:00:51 105   046 2103084303                                        
09/25/2018 09:05:11  O 09/25 09:06:56 00:01:37 106   051 1877813652                                        
09/25/2018 09:05:44  O 09/25 09:08:25 00:00:42 118   047 5406679500
            
09/25/2018 09:06:03  O 09/25 09:08:47 00:00:40 112   048 2034675698                                        
09/25/2018 09:06:32  O 09/25 09:08:29 00:01:26 105   046 2103732276                                        
09/25/2018 09:07:06  O 09/25 09:09:21 00:01:07 107   047 9044761628                      

COMM ONE CALL ACCOUNTING SOFTWARE FOR 3COM

FAQ Index: 3COM

 

HOW CAPTURE SMDR/CDR RECORDS FROM 3COM 

3COM Phone systems send call records over a SFTP Connection.  In order to set up call collection on a 3COM system you need the following information to set up in your favorite SFTP software utility.

 

  1. HOST NAME:  The IP Address or Host name of the 3Com Telephone System

  2. PORT # FOR SMTP:  Usually 22

  3. USER NAME:  The SFTP User Name from your 3Com Phone System

  4. PASSWORD:  The SFTP Password from your 3Com Phone System

 

 

WHERE TO SAVE YOUR CALL LOGS
I your SFTP Utility set the logs to be saved to the \log_ftp directory under your Comm One Software Folder on c: drive.  You should also set your SFTP Utility to save the call records to a new file each day.

 

 

FREE SFTP UTILITY DOWNLOAD
You can use almost any SFTP Utility to capture your call logs.  Here is a link to the FREE popular FILEZILLA utility that you can use to capture your records.

 

Go To FILEZILLA Download Page

 

 

 

 

 

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Comm One Call Accounting Software

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-1465 Setup Allworx for Comm One Integration

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support