COMM ONE CALL ACCOUNTING

FAQ-1496 Record ID Traffic Report

 

 

HOW TO RUN A RECORD ID TRAFFIC REPORT

 

The RECORD ID field is an optional field that you can use for anything.  Some customers use this to group extensions so they can generate this report and get totals.  For example, some customers have a need to group extensions temporarily but they don't want to mess up their department and division settings.  They use the RECORD ID field to group the extensions and then use this report to generate totals while still allowing them to run Department Reports.

 

To run this report:

  1. Start Call Accounting

  2. From the Main Menu Select the REPORTS Menu.

  3. From the REPORTS Menu select TRAFFIC REPORTS.

  4. Then select the RECORD ID TRAFFIC REPORT

 

SELECT REPORT OPTIONS

Select your report options and select OK and your report will generate.

 

 

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-1496 Record ID Traffic Report

Posted: 02/02/2017

Updated: 10/30/2018

Author: Comm One Technical Support

 

 

 

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