COMM ONE CALL ACCOUNTING

FAQ Index: FIAS

 

FIAS TCP/IP

(Micros Fidelio Interface over TCP/IP)

  • Connection Type:  TCP/IP Network Connection

  • PC Capture Setting: Client

  • IP Address:  Telephone System IP Address

  • Port #: Match FIAS Port

  • Capture PC must be on the same network as the phone system.

 

FIAS RS232

(Micros Fidelio Interface over RS232)

  • Connection Type:  Serial (requires cable between phone system and PC)

  • Parity:  Capture PC must match phone system parity

  • Baud: Capture PC must match phone system baud

  • Start Bits:  Capture PC must match phone system start bits

  • Stop Bits:  Capture PC must match phone system stop bits

 

FIAS CALL RECORD FIELD LIST

  • Call Date

  • Call Time

  • Call Date and Time

  • Extension

  • Call Type

  • Dialed Number

  • Call Direction

  • Call Duration (seconds)

  • Call Duration

  • Call Cost

  • Record 

 

 

 

 

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-INDEX FIAS

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support

 

 

 

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