COMM ONE CALL ACCOUNTING SOFTWARE

FOR GRANDSTREAM

FAQ-1674: Grandstream
USING GRANDSTREAM WITH COMM ONE CALL ACCOUNTING

There are two methods for capturing call data from Grandstream for input into Comm One Call Accounting Software.  One is to use the CDR HTTP API Settings, and the other is to use the CDR Real-Time Output Settings.  The preferred and easiest method is to use the CDR Real-Time Output Settings on the Grandstream System.

 

CDR REAL-TIME OUTPUT SETTINGS (Preferred)

Here is how you configure the CDR Real-Time Output Settings

1. Log into your Grandstream control panel

2. Select STATUS

3. Select CDR

4. Select API Configuration.

5. Select CDR-Real-Time Output Settings

6. Enter the Call Capture SERVER IP Address (Static IP)

7. Enter the SMDR Port Number (We use port 9000 as the default)

 

 

 

 

 

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CDR HTTP API SETTINGS (Not Preferred)

Here are the settings for configuring the HTTP API Settings.  This method is more difficult to configure and isn't as reliable as the CDR Real-Time Output settings shown above.

Grandstram CDR Configuration Page
Old chair surrounded by books

USING GRANDSTREAM WITH COMM ONE CALL ACCOUNTING

Comm One Call Accounting is able to use the Grandstream API to automatically pull the call logs down and import them into the Comm One Call Accounting Software.  

 

LOG INTO GRANDSTREAM

Here is how you configure those settings.

1. Log into your Grandstream control panel

2. Select STATUS

3. Select CDR

4. Select API Configuration.

5. Select CDR HTTP API Configuration

 

DEFAULT CDR PORT 8443

The default Port is 8443 (TLS Bind Address)

 

DEFAULT PASSWORD & USER NAME

The default User Name is "cdrapi"

The default Password is "cdrapi123"

 

STATIC IP ADDRESS

Finally, the PC that you are setting Comm One up on should have a STATIC Ip Address.  You enter that static ip on the PERMITTED IP(s) listed at the bottom of the API Configuration Screen.

 

GRANDSTREAM SMDR FIELDS AVAILABLE

Here is a list of call accounting fields that are supported by Grandstream System

 

  1. Account ID
  2. Account Code
  3. Source
  4. Destination
  5. Destination Connect
  6. Caller ID
  7. Channel
  8. Destination Channel
  9. Last App
  10. Last Data
  11. Start
  12. Answer
  13. End
  14. Duration
  15. Bill Seconds
  16. Status
  17. AMA Flags
  18. Unique ID
  19. U-Field
  20. Extension
  21. Trunk
  22. Service
  23. Caller ID Name
  24. Recording Path
  25. Destination Answer
  26. Channel Extension
  27. Destination Channel Extension
  28. Session
  29. Action Owner
  30. Action Type
  31. Source Trunk Name
  32. Destination Trunk Name

 

 

Comm One Call Accounting for Grandstream

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-INDEX Grandstream

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support

 

 

 

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