SAMPLE 3COM CALL RECORDS
09/25/2018 09:03:57 O 09/25 09:06:06 00:01:14 112 047 6154140422
09/25/2018 09:04:42 O 09/25 09:07:13 00:00:51 105 046 2103084303
09/25/2018 09:05:11 O 09/25 09:06:56 00:01:37 106 051 1877813652
09/25/2018 09:05:44 O 09/25 09:08:25 00:00:42 118 047 5406679500
09/25/2018 09:06:03 O 09/25 09:08:47 00:00:40 112 048 2034675698
09/25/2018 09:06:32 O 09/25 09:08:29 00:01:26 105 046 2103732276
09/25/2018 09:07:06 O 09/25 09:09:21 00:01:07 107 047 9044761628
COMM ONE CALL ACCOUNTING SOFTWARE FOR 3COM
FAQ Index: 3COM
HOW CAPTURE SMDR/CDR RECORDS FROM 3COM
3COM Phone systems send call records over a SFTP Connection. In order to set up call collection on a 3COM system you need the following information to set up in your favorite SFTP software utility.
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HOST NAME: The IP Address or Host name of the 3Com Telephone System
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PORT # FOR SMTP: Usually 22
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USER NAME: The SFTP User Name from your 3Com Phone System
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PASSWORD: The SFTP Password from your 3Com Phone System
WHERE TO SAVE YOUR CALL LOGS
I your SFTP Utility set the logs to be saved to the \log_ftp directory under your Comm One Software Folder on c: drive. You should also set your SFTP Utility to save the call records to a new file each day.
FREE SFTP UTILITY DOWNLOAD
You can use almost any SFTP Utility to capture your call logs. Here is a link to the FREE popular FILEZILLA utility that you can use to capture your records.
Phone Systems Supported - 3Com
Technical Support
P.O. Box 759
Draper, UT 84020
(800) 771-9182
