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COMM ONE CALL ACCOUNTING SOFTWARE FOR ALLWORX

FAQ INDEX: ALLWORX

Comm One Call Accounting Software can integrate with any Allworx Telephone System.  Calls are captured over a TCP/IP Connection on default port 16366.  Comm One Call Accounting captures these call records and allows you to produce many detail, summary, and traffic reports of your call data.
 
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Here is how you set up an Allworx phone system to send call records over a TCP/IP connection.

  1. Log into your Allworx phone system 
     

  2. Select REPORTS from the left menu options
     

  3. Select CALL DETAILS, then MODIFY
     

  4. CALL STORAGE:  Set to Live Calls Stored
     

  5. CALL STORAGE:  Completed Calls Stored
     

  6. CALL DETAILS STREAMING:  Live Calls NOT Streamed
     

  7. CALL DETAILS STREAMING:  Completed Calls Streamed
     

  8. CALL DETAILS STREAMING PORT:  16366

SAMPLE ALLWORKS CALL RECORDS

2018/01/18 07:38:19,00:00:58,0,103,O,1757575,1757575,,0,1000099051,0,E103,Dan Elbertson,T9241,ANALOG Channel 7,0,0
2018/01/18 07:41:51,00:00:36,0,8316557679,I,VoiceMail,VoiceMail,,0,1000099053,1,V9501,VM Channel 1,T9041,ANALOG Channel 2,0,0
2018/01/18 07:40:46,00:01:44,0,103,O,12122571010,12122471010,,0,1000099052,0,E103,Dan Ison,T9081,ANALOG Channel 3,0,0
2018/01/18 07:42:52,00:00:36,0,103,O,12128193,12124193,,0,1000099055,0,E103,Dan Johnson,T9121,ANALOG Channel 4,0,0
2018/01/18 07:44:04,00:01:08,0,103,O,1215587,1215487,,0,1000099056,0,E103,Dan Davis,T9161,ANALOG Channel 5,0,0
2018/01/18 07:41:51,00:03:31,7,8316527679,I,VoiceMail,VoiceMail,,0,1000099053,0,E105,John Michels,T9041,ANALOG Channel 2,0,0

Phone Systems Supported - Allworx
Technical Support

P.O. Box 759

Draper, UT  84020

(800) 771-9182

support@commone.com

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