COMM ONE CALL ACCOUNTING

FAQ-1649: Toshiba Phone Systems

TO CONFIGURE TOSHIBA TO SEND CALL RECORDS

  1. Login to your Toshiba phone system as administrator.

  2. Select the SYSTEM Menu

  3. Select the I/O DEVICE menu from the SYSTEM menu.

  4. Select SMDR

  5. Change the SMDR settings as shown above.

TO CONFIGURE TOSHIBA FOR CALL ACCOUNTING

  1. Log into your Toshiba phone system as administrator​

  2. Select the SYSTEM Menu

  3. Next select SMDR

  4. Then enable SMDR for all of your Incoming (ILG) and Outgoing (OLG) Line Groups.

Then Save your changes.

TOSHIBA SMDR FIELDS AVAILABLE

Here is a list of call accounting fields that are supported by Toshiba phone systems:

  1. Record Type
  2. Record Type Name
  3. Record ID
  4. Node ID
  5. Source (From)
  6. Destination (To)
  7. Trunk (Phone Line or Circuit)
  8. Extension #
  9. Time
  10. Duration
  11. Duration (seconds)
  12. Direction (Incoming or Outgoing)
  13. Dialed #
  14. Dialed # Without City Code
  15. Caller Number
  16. DISA
  17. ANI
  18. DNIS
  19. Auxiliary ID 1
  20. Auxilliary ID 2
  21. Ring Time
  22. Voice Mail Caller ID

Comm One LLC

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com 

FAQ-1649 Toshiba Telephone System SMDR Configuration

Posted: 11/09/2017

Updated: 06/11/2019

Author: Tessa Ward

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