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COMM ONE CALL ACCOUNTING

FAQ-1649: Toshiba Phone Systems

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TO CONFIGURE TOSHIBA TO SEND CALL RECORDS

  1. Login to your Toshiba phone system as administrator.

  2. Select the SYSTEM Menu

  3. Select the I/O DEVICE menu from the SYSTEM menu.

  4. Select SMDR

  5. Change the SMDR settings as shown above.

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TO CONFIGURE TOSHIBA FOR CALL ACCOUNTING

  1. Log into your Toshiba phone system as administrator​

  2. Select the SYSTEM Menu

  3. Next select SMDR

  4. Then enable SMDR for all of your Incoming (ILG) and Outgoing (OLG) Line Groups.

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Then Save your changes.

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TOSHIBA SMDR FIELDS AVAILABLE

Here is a list of call accounting fields that are supported by Toshiba phone systems:

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  1. Record Type
  2. Record Type Name
  3. Record ID
  4. Node ID
  5. Source (From)
  6. Destination (To)
  7. Trunk (Phone Line or Circuit)
  8. Extension #
  9. Time
  10. Duration
  11. Duration (seconds)
  12. Direction (Incoming or Outgoing)
  13. Dialed #
  14. Dialed # Without City Code
  15. Caller Number
  16. DISA
  17. ANI
  18. DNIS
  19. Auxiliary ID 1
  20. Auxilliary ID 2
  21. Ring Time
  22. Voice Mail Caller ID

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

support@commone.com

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PBX: Toshiba Phone System

Posted: 02/02/2017

Updated: 02/13/2021

Author: Comm One Technical Support

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