COMM ONE CALL ACCOUNTING

FAQ Index: Comdial

 

 

COMDIAL SERIAL SMDR CONNECTION

SMDR (Station Message Detail Recording) can be output from the Comdial telephone system using a serial cable.  The connection to the Comdial system is made on the serial data port on the CPM labeled "SMDR" (See graphic below)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HOW TO CONNECT COMM ONE TO COMDIAL

To connect the Comdial phone system to a computer using Comm One Call Accounting Software, you just use a straight-through 9-pin F/M (Female to Male) serial cable.  If you don't have a cable you can purchase one on Amazon.  If your PC does not have a serial port, you can use a USB Serial Adapter.

 

BUY: Amazon.com Straight-Through 9-pin Serial Cable

BUY: Amazon.com USB Serial Adapter

 

 

COMDIAL / COMMONE SMDR CABLE PINOUTS

If you would like to make your own SMDR Cable for Comdial, here are the cable pinouts:

 

 

 

 

 

 

COMDIAL DEFAULT SERIAL SETTINGS

The default Serial Communications Settings for Comdial are:

 

9600 NONE 8 1

 

COMDIAL SMDR FIELD LIST

Here is a list of SMDR data fields from the Comdial Phone System

  • Call Direction

  • Extension

  • Trunk

  • Dialed Number

  • Ring

  • Call Time

  • Call Duration

  • Call Duration (Seconds)

  • Account Code

 

Comdial CPM Graphic showing where to connect SMDR serial cable for capturin call accounting rcords
Comdial smdr 9-pin seral cable pinouts

COMDIAL SAMPLE SMDR CALL RECORDS

02/19/2018 10:00:11 10    7    02/19/18 09:44    1.5         18015249797

02/19/2018 10:00:11 16    6    02/19/18 09:43    2.6         15139076919

02/19/2018 10:00:11 18    4    02/19/18 09:45    1.8         1715693145085475

02/19/2018 10:00:11 18    6    02/19/18 09:47    0.8         12174420055

02/19/2018 10:00:11 16    7    02/19/18 09:47    1.5         17164407693

02/19/2018 10:00:11 18    6    02/19/18 09:48    0.6         163083718193701

 

 

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-INDEX Comdial Comm One Integration

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support

 

 

 

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