(800) 771-9182

     We help Sales Organizations by providing sales managers with useful detail and summary reports of calls from and to their sales groups.  Sales managers can see how many calls per day each sales person is taking, and who they have been talking to.  They can also see the average call time for each sales person to see how much time they are spending with each customer.  Comm One can be used as another way to identify excellent sales staff, along with helping to identify staff that may need additional sales training.

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• Automated Daily, Weekly, Monthly Sales Group Summary Reports

• Automated Detail Reports

• Report on Sales Calls by Hour, Day, Week, Month

• Report on Sales Calls by City, State, Area Code, or Prefix

     We have many MRI, GRN and other staffing office using Comm One Call Accounting.  We can provide reports so that you can monitor the performance of your recruiters.  Using Comm One you can increase the productivity of the sales staff in your office with reports like:

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• Recruiter Daily Call Summary Report (Total Calls, Incoming & Outgoing Call Totals)

• Recruiter Daily Call Detail Report (Shows Extn, Name, Date, Time # Dialed, Caller ID, Trunk, Duration City/State)

• Recruiter Time of Day Report (See # of calls by hour for all or one recruiter)

• Recruiter Group Reports (Assign Recruiters into groups for reporting)

• Daily/Weekly/Monthly/Yearly Recruiter Reports

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     Our software is widely used by Attorneys, Consultants, Accountants, and a host of other professional service companies.  While each companies need is different, we have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices

     Our Hotel/Motel version integrates your telephone system into your Property Management System so that when guests check out their room calls show on their guest portfolio.  We can customize our pricing so that room calls are charged at rates that you prefer, and we can also modify the Property Management posting if needed to give you better integration.  Features include

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• Tracks all guest room calls

• Customize call charge rates

• Supports surcharge and markup of rates

• Manual check or integrate with your PMS Property Management Software

• Works with any telephone system.

     Our software is used by companies in IT, Computers, Software, Science and Technology to manage call usage, increase productivity, and improve customer service.  With 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices

     We work with many Assisted Living, Rehabilitation, and Long Term Care Centers to provide a way to track resident telephone usage so that the cost of Long Distance calls can be captured and billed back to residents.  Features include:

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• Complete call detail reports by room/resident, 911 Call Tracking

• Bill for long distance at customized rates / Mark-up calls or add surcharge

• Proof of Compliance for regulatory agencies

• Ability to bill for local and incoming calls if needed

• Summary reports by day/week/month 

• End of Month Billing Summary you can use to bill back residents for phone usage.

     Our software is widely used by companies in Banking, Finance, Insurance, Mortgages and more.  While each companies need is different, we have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices

     Our software is widely used by Colleges, Universities, and Technical Schools.  While each institutions needs are different, we have been helping companies schools for 25+ years and we can show you how Call Accounting Software can help your institution. Features include:

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• Summary Reports by Extension/Department/Division/Site/School or All

• Detail Reports by Extension, Group, School

• Bill Port and Set Charges for Cost Recovery

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Sites

     Our software is widely used by Hospitals, Medical Offices, and others in the Medical Industry.  While each companies need is different, we have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension / Department / Clinic / Service

• 911 Call Tracking /  Detail Reports by Extension or Group

• Look up calls by incoming or outgoing number

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year 

• And More...

     Our software is widely used by many State, Local, County and Federal agencies including the VA, FBI, Navy and many municipalities.  While needs for each are different, we have been helping cities, towns and agencies like yours for 25+ years and we can show you how Call Accounting Software can help you. We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed

• Supports Multiple Offices/Sites

     Our software is widely used by Manufacturing and Industrial companies.  While each companies need is different, we have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group / 911 Call Tracking

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed

• Supports Multiple Offices

     Our software is widely used by a number of Retail Stores and Chains.  While each companies need is different, they share the need to improve customer service and increase productivity.  We have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Stores \ Trace Calls to and from customers

     Our software is widely used by Energy Companies, Utilities, Refineries, Water & Power, and other related companies.  While each companies need is different, they share the need to improve customer service and increase productivity.  We have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group / 911 Call Tracking

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices \ Trace Calls to Security Office

     Our software is widely used by Media, Broadcasting, News, and Video Production companies.  While the need of each company is different, they share the need to improve customer service and increase productivity.  We have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group / 911 Call Tracking

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices

     Our software is widely used by Transportation, Trucking and Logistics Management.  While each companies need is different, we have been helping companies like yours for 25+ years and we can show you how Call Accounting Software can help your business.  We can also automate reports so that they just show up when you need them.  Features include:

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• Summary Reports by Extension/Department/Division/Site or All

• Detail Reports by Extension or Group 

• Call Traffic Reports by Extension/Department/Division/Site or All

• Reports by Day/Week/Month/Year as needed.

• Supports Multiple Offices