COMM ONE CALL ACCOUNTING SOFTWARE FOR ALLWORX

 

 
FAQ INDEX: ALLWORX
Comm One Call Accounting Software can integrate with any Allworx Telephone System.  Calls are captured over a TCP/IP Connection on default port 16366.  Comm One Call Accounting captures these call records and allows you to produce many detail, summary, and traffic reports of your call data.
 

Here is how you set up an Allworx phone system to send call records over a TCP/IP connection.

  1. Log into your Allworx phone system 
     

  2. Select REPORTS from the left menu options
     

  3. Select CALL DETAILS, then MODIFY
     

  4. CALL STORAGE:  Set to Live Calls Stored
     

  5. CALL STORAGE:  Completed Calls Stored
     

  6. CALL DETAILS STREAMING:  Live Calls NOT Streamed
     

  7. CALL DETAILS STREAMING:  Completed Calls Streamed
     

  8. CALL DETAILS STREAMING PORT:  16366

SAMPLE ALLWORKS CALL RECORDS

2018/01/18 07:38:19,00:00:58,0,103,O,1757575,1757575,,0,1000099051,0,E103,Dan Elbertson,T9241,ANALOG Channel 7,0,0
2018/01/18 07:41:51,00:00:36,0,8316557679,I,VoiceMail,VoiceMail,,0,1000099053,1,V9501,VM Channel 1,T9041,ANALOG Channel 2,0,0
2018/01/18 07:40:46,00:01:44,0,103,O,12122571010,12122471010,,0,1000099052,0,E103,Dan Ison,T9081,ANALOG Channel 3,0,0
2018/01/18 07:42:52,00:00:36,0,103,O,12128193,12124193,,0,1000099055,0,E103,Dan Johnson,T9121,ANALOG Channel 4,0,0
2018/01/18 07:44:04,00:01:08,0,103,O,1215587,1215487,,0,1000099056,0,E103,Dan Davis,T9161,ANALOG Channel 5,0,0
2018/01/18 07:41:51,00:03:31,7,8316527679,I,VoiceMail,VoiceMail,,0,1000099053,0,E105,John Michels,T9041,ANALOG Channel 2,0,0

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Comm One Call Accounting Software for Allworx

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

Comm One Allworx Integration

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support