COMM ONE CALL ACCOUNTING SOFTWARE FOR ALLWORX
FAQ-1461: Export Allworx TSV Call Records
Allworx TSV is a "Tab Separated Variable" file format that is used to manually export call records out of an Allworx telephone system. Regular streamed call records are in plain CSV (comma separated format), but manually exported logs are in TSV format (tab instead of a comma).
Allworx can also export call records in XML format, but Comm One does not support XML files from Allworx at this time. We are adding XML support for other phone systems so please contact our Support Department if you need to use XML format.
HOW TO EXPORT TSV HISTORICAL CALL DATA
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Log into your Allworx Phone System.
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Select REPORTS from the left Menu
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Select CALL DETAILS from the REPORTS menu.
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Under the botton section Completed Calls select EXPORT TSV REPORT. You can set the date range to specify what you want to export.
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Save the TSV file into the same directory as your regular call logs with a unique name
HOW TO EXPORT TSV HISTORICAL CALL DATA
To process the downloaded TSV file you need a call processing script that supports the TSV Format. The regular Allworx call logs are in .CSV format and use a separate call processing script. If you do not have a TSV Script but need one, please Contact Comm One Support for assistance.
SEE ALSO
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FAQ-1461 Allworx - Can you manually export SMDR / CDR call records from an Allworx phone system?
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FAQ-1752 Allworx Call Records are showing with a Zero Call Duration
Comm One Call Accounting Software
Technical Support
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
(800) 771-9182
FAQ-1461 Export Allworx TSV Call Records
Posted: 02/02/2017
Updated: 02/13/2021
Author: Comm One Technical Support