COMM ONE CALL ACCOUNTING SOFTWARE FOR ALLWORX
FAQ-1752: Allworx Call Duration Showing as Zero
FAQ-1752 ALLWORX CALL DURATION IS SHOWING AS ZERO
When you set up the Call Detail Settings in an Allworx phone system
(Home > Reports > Call Details) you need to make sure that you are streaming COMPLETED calls and not LIVE CALLS. Streaming LIVE CALLS will have no duration because the call is in progress and hasn't been completed. Once the call is completed then call duration will show up in Comm One for the completed call.
FAQ-1459 Allworx - What IP port do Allworx Phone Systems use to send SMDR / CDR Call Accounting records on?
FAQ-1461 Allworx - Can you manually export SMDR / CDR call records from an Allworx phone system?
FAQ-1752 Allworx Call Records are showing with a Zero Call Duration
Comm One Call Accounting Software
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
FAQ-1752 Allworx Call Duration Showing as Zero
Author: Comm One Technical Support