COMM ONE CALL ACCOUNTING

FAQ-1234: Call Rounding Options

 


CALL ROUNDING OPTIONS

There are 3 Call Processing Rounding Options that can be set in Comm One. They are:
 

  • NONE - Do not Round the Calls

  • MINUTE - Round up to the nearest Minute

  • NEAREST 10th - Round to nearest 10th of a minute (6 second rounding)  ​​
     

To set the rounding options do the following.

 

  1. Start Call Accounting

  2. Select the TOOLS menu from the top menu bar

  3. Select the WIZARDS option

  4. Run the "SET CALL PROCESSING ROUNDING OPTIONS" Wizard and follow the prompts.​

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Technical Support

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FAQ-1234 Call Rounding Options

Posted: 02/02/2017

Updated: 02/18/2019

Author: Comm One Technical Support

 

 

 

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