COMM ONE CALL ACCOUNTING
FAQ-1234: Call Rounding Options
CALL ROUNDING OPTIONS
There are 3 Call Processing Rounding Options that can be set in Comm One. They are:
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NONE - Do not Round the Calls
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MINUTE - Round up to the nearest Minute
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NEAREST 10th - Round to nearest 10th of a minute (6 second rounding)
To set the rounding options do the following.
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Start Call Accounting
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Select the TOOLS menu from the top menu bar
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Select the WIZARDS option
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Run the "SET CALL PROCESSING ROUNDING OPTIONS" Wizard and follow the prompts.
SEE ALSO
- FAQ-1011 How do I download calls from a Memory Buffer
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FAQ-1031 How to Automatically Build Station Extn Records From Calls
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FAQ-1039 Do Extensions Need To Be Set Up Manually in Comm One?
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FAQ-1041 Comm One Support for DNIS, Authorization and Account Codes?
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FAQ-1053 How Do I Delete All Call Records and Reprocess Them?
Comm One Call Accounting Software
Technical Support
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
(800) 771-9182
FAQ-1234 Call Rounding Options
Posted: 02/02/2017
Updated: 02/12/2021
Author: Comm One Technical Support