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COMM ONE CALL ACCOUNTING

FAQ Index: Call Processing

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Home | FAQ Home | Call Processing

• FAQ-1011 How do I download calls from a Memory Buffer

• FAQ-1031 How to Automatically Build Station Extn Records From Calls

• FAQ-1032 How to set the Minimum Call Duration to Report

• FAQ-1039 Do Extensions Need To Be Set Up Manually in Comm One?

• FAQ-1040 Does Comm One Support Caller ID (ANI)?

• FAQ-1041 Comm One Support for DNIS, Authorization and Account Codes?

• FAQ-1053 How Do I Delete All Call Records and Reprocess Them?

• FAQ-1118 Why Do I Have A Few Calls With Very Long Duration?

• FAQ-1129 Why Do My Processed Call Records Show Each Call Twice But The First Call Has Zero Duration (Ring Record Is Enabled in PBX)?

• FAQ-1134 What is file DATE_INDEX.DBF Used For?

• FAQ-1136 A Few Call Records Are Showing As Unknown Calling Patterns. What Does This Mean And How Do I Correct It?

• FAQ-1234 Call Processing Rounding Options

• FAQ-1235 Set Directory Assistance Rates for Call Processing

• FAQ-1737 Adjust Comm One for Daylight Savings Time

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

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Call Processing

Posted: 02/02/2017

Updated: 03/21/2021

Author: Comm One Technical Support