COMM ONE CALL ACCOUNTING

FAQ-1087: How to Backup the Station (Extn) File


HOW TO BACKUP THE STATION (EXTENSION) FILE

The Station File (Extensions) can easily be backed up as follows:

  1. Close all Comm One Programs except for call capture

  2. Click on My Computer

  3. Click on Local Drive C:

  4. Click on the directory c:\ca20xx **

  5. There are 3 files that contain the station information.  You can back them up by selecting each file, then right click and select COPY.

  6. The file names are line1.dbf, line1.cdx, and line1.fpt

  7. Navigate to your backup directory and do right click and PASTE.

 

You can also do a backup from the toolbox Utility with the following toolbox commands: 

CLOSE DATABASES
SELECT A
USE LINE1.DBF
COPY TO BACKUP.DBF WITH CDX
CLOSE DATABASES
QUIT

 

Your station file will be backed up to a file named backup.dbf

 

(** Where xx = the version. Example: ca2017 for the 2017 version)

 

NOTE:  You can back up the whole program by copying the whole comm one directory to another location.  That backup can be restored to any windows machine and it will run without any re-installation being required.

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Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-1087 How to Backup the Station (Extension) File

Posted: 02/02/2017

Updated: 02/19/2019

Author: Comm One Technical Support

 

 

 

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