COMM ONE CALL ACCOUNTING
FAQ-1026: How to Add a Department to the Department File
CALL ACCOUNTING DEPARTMENT FILE
Comm One Call Accounting Software allows you to departmentalize your reports. Using departments allows you to group extensions by department so that you can either filter reports for a specific department, or run department totals for the whole company. In order to use the department feature you need to:
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Add a department to the department file
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Tag each extension with the department that they belong to
Once you have the departments set up and assigned to each extension, then you can use the department pop-up box on any report in the Comm One System to filter any report by department. You can also set your automated reports to go out by department instead of the specified email address in the email setup
HOW TO ADD A DEPARTMENT TO THE DEPARTMENT FILE
There are two ways to access the department file so that you can edit or add a new department. Once you have accessed the department file you can select ADD on the bottom menu bar to add your new department. Then you will need to assign that department to the extensions in that group.
Method 1: Use the top menu bar
You can access the department file by selecting EDIT then DEPARTMENT FILE on the top menu bar of the Call Accounting.
Method 2: Click on the "?" icon to the right of the Department Pull Down Menu
The other method for accessing the department file is to click on the "?" icon on the right of the department pull down menu on the Comm One Call Accounting Main Screen. You will be taken to the department file where you can edit or add department names.
DEPARTMENT FILE MAINTENANCE
Once you have accessed the department file you can use the menu bar at the bottom of the screen to maintain your department file. The options shown there include:
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TOP - Go to the Top of the Department File
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BACK - Go back one record
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VIEW - View all of your Departments
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NEXT - Go to the next Department
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END - Go to the last record in the Department file
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FIND - Locate a specific Department
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ADD - Add a new Department
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DELETE - Delete the Existing Department
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PRINT - Print the Department File
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HELP - Go to the on-line Department File Help Screen (This Screen)
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EXIT - Exit the Department File
DEPARTMENT FILE FIELD DESCRIPTIONS
Here are descriptions for each of the fields in the Comm One Call Accounting Software Department File
OTHER COMM ONE DEPARTMENT RESOURCES
Here are some other links for department that you might find helpful
SEE ALSO:
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FAQ-1009 What is the Default Comm One Call Accounting Password
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FAQ-1016 Does Comm One Call Accounting Have File Export Capabilities?
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FAQ-1028 How Do I Add A Division To The Division Pull Down Menu?
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FAQ-1044 How Do I Customize User Defined Fields Main Screen?
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FAQ-1109 How To Copy International Rates From One Directory To Another
Comm One Call Accounting Software
Technical Support
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
(800) 771-9182
FAQ-1026 How to add a Department to the Department Popup
Author: Comm One Technical Support