COMM ONE CALL ACCOUNTING

FAQ-1672 EXTENSION IMPORT UTILITY IMPORT_EXTNS.EXE

 

 

 *** Before you Begin ***

This file import will replace the existing contents of your station file including names, extensions, departments, divisions, sites, and other information.  You should back up your Comm One Software prior to using this utility to make sure that you don't overwrite something that you didn't mean to overwrite. 

 

 

 


These instructions will show you how to import a CSV File into Comm One Call Accounting and replace your existing station file (names & extensions).  

 

FIELDS YOU CAN IMPORT INCLUDE

  • Name

  • Extension

  • Department

  • Division

  • Site

 

Your Fields need to be in that same order and be comma separated to import correctly.

 

SAMPLE CSV FILE

1248,"Millie Jesperson","SALES","DIV 22","SITE 22"
1252,"Jan Elles","ADMINISTRATION","DIV 23","SITE 23"
1253,"Dana Lassen","ADMINISTRATION","DIV 24","SITE 24"
1254,"Rick Scott","SALES","DIV 25","SITE 25"
1255,"Don Rowberry","ADMINISTRATION","DIV 26","SITE 26"
1259,"Randall Thule","ADMINISTRATION","DIV 27","SITE 27"

 

Here are instructions for loading and running the Extension Import Utility

 

 

 

1. DOWNLOAD IMPORT_EXTNS.EXE UTILITY

Click on the following link to download the import_extns.exe utility from our website.
DOWNLOAD NOW.   Save the file to your Comm One folder c:\ca20XX where XX is the year of your version of your software.  (Example:  c:\ca2018)

 

Busnessma in blue shirt and tie readin a report

2. RUN THE PROGRAM

Run the Program IMPORT_EXTNS.EXE

3. SELECT YOUR CSV FILE TO IMPORT

Click the "SELECT CSV FILE TO IMPORT" button on the import utility

Comm One Extension Import Utility Main Screen

4. CONFIRM YOUR CSV FILE STRUCTURE

Confirm that you have the fields in your CSV File in the right order.

Comm One Extension Import Utility CSV File Cofirmation Screen

5. SELECT YOUR CSV FILE TO IMPORT

Select the CSV File that you have created for import.  Our sample file is named import_list.csv, but you can name the CSV file anything you would like.

Select CSV File screen for Comm One Extension import utility

6. REVIEW THE IMPORT FILE, THEN UPDATE COMM ONE

Next you should review the import file shown in the box below and verify that the fields are showing under the right column headings.  If the file is WRONG, then select EXIT, update your CSV File and then start over.  If your file looks good and you are ready to overwrite your Comm One Station Extension List, then select UPDATE COMM ONE NOW from the top menu bar.

Update now button screen for Comm One import utility

7. YOUR IMPORT IS COMPLETE

The CSV File has been uploaded and will REPLACE the existing contents of your Comm One Station File.

CSV Import Utiliy Proces is Complete Screen

 

 

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

FAQ-1672 Station Import Utilities

Posted: 02/02/2017

Updated: 02/19/2019

Author: Comm One Technical Support

 

 

 

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