COMM ONE CALL ACCOUNTING

FAQ-1197 How to Remove Capture from Windows Startup

 

REMOVE CAPTURE FROM WINDOWS STARTUP

If you are using the advanced capture, a memory buffer, or some other capture method other than the Comm One Call Capture Utility, then you should remove the Call Capture Utility from the Windows Startup Directory. With the shortcut in the startup directory, the application will try to start every time you reboot or login to that machine. Here are instructions on how to remove it.


 

HOW TO REMOVE USING WINDOWS 7

  1. Click on the START Button

  2. Scroll down to the STARTUP Folder

  3. Open the Folder

  4. Delete the Call Capture Utility icon from the Start Up Directory.

 

HOW TO REMOVE USING WINDOWS WINDOWS XP

  1. Navigate to the c:\documents and settings\all users\start menu\programs\startup directory.

  2. If you don't see the icon under the ALL USERS Folder, it may be under a different end user listed in the documents and settings folder.

  3. Delete the Call Capture Utility icon from the Start Up Directory
     

HOW TO REMOVE USING WINDOWS 10

  1. Select START then RUN

  2. Type the following on the run line:

    shell
    :common startup
     

  3. You will be taken to the Windows Startup Folder.  Right click on the Call Capture Utility and select DELETE

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FAQ-1197 How to remove call capture from Windows startup

Posted: 02/02/2017

Updated: 02/11/2021

Author: Comm One Technical Support