COMM ONE CALL ACCOUNTING SOFTWARE

FAQ-1046 How to Modify Default Log File Path Name

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HOW TO MODIFY COMM ONE DEFAULT LOG FILE PATH NAME

The log file path tells the Comm One Software where to look for log files when the Call Processing runs to pull raw log files into the Comm One Database for Reporting.  Here is how to modify that path:

 

  1. Start Comm One Call Accounting

  2. Select the TOOLS Menu on the top menu bar

  3. Select EDIT LOG FILE PATH NAME:
     

Select the log path as follows:

 

  • SERIAL CALL CAPTURE:  Select LOG_SERIAL

  • MOST TCP/IP CAPTURE PHONE SYSTEMS: - Select LOG_IP

  • FTP DOWNLOAD SYSTEMS: Select LOG_FTP

  • ASTERISK PHONE SYSTEMS: Select LOG_ASTERISK

  • CUSTOM PATH: User Defined Path

comm one set log file path screen.jpg

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

support@commone.com

FAQ-1046 How to Edit Default Log File Path Name

Posted: 02/02/2017

Updated: 12/22/2020

Author: Comm One Technical Support