(800) 771-9182

Here are some commonly requested How-To-FAQ's to assist you with your questions about Comm One Call Accounting Software.  If you have a question that is not listed, please feel free to contact us.

• FAQ 1007 How to Edit Raw Logs and Current Call Database

• ​FAQ-1009 What is the Default Comm One Call Accounting Password

• FAQ-1016 Does Comm One Call Accounting Have File Export Capabilities?

• FAQ-1026 How do I add a Department to Pull Down Menu

• FAQ-1027 How Do I Add A Site To The Site Pull Down?

• FAQ-1028 How Do I Add A Division To The Division Pull Down Menu?

• FAQ-1030 How Do I Make All Stations ACTIVE?

• FAQ-1044 How Do I Customize User Defined Fields Main Screen?

• FAQ-1074 Can I Set Up Different Rates For Each Country?

• FAQ-1087 How To Backup The Station (Extension) File ?

• FAQ-1091 How to Edit / Change Domestic Long Distance Rates

• FAQ-1107 How To Reset Lava EtherLink Serial (C1Link) Box

• FAQ-1109 How To Copy International Rates From One Directory To Another

• FAQ-1111 Set Type Charge Not Showing

• ​FAQ-1184 WIZARDS - Copy All Departments to Excel .XLS File

• FAQ-1247 How to Edit Names for Extensions

• FAQ-1364 How to Remove Deleted Records

• FAQ-1397 How to Restart PC from Scheduler

• FAQ-1432 Hourly Support Without A Support Agreement

• FAQ-1440 Windows 10 Keyboard Shortcuts

• FAQ-1457 How to capture call records from Analog POTS Line

• FAQ-1647 How to Edit Names for Extensions

• FAQ-1672 How to Import CSV to Station File

• FAQ-1749 How to Edit Report Header Graphical File Path

• FAQ-1780 How to Graph or Chart a Comm One Report