COMM ONE CALL ACCOUNTING SOFTWARE

FOR AVAYA IP OFFICE

FAQ-1670 AVAYA IP OFFICE SMDR CALL DURATION
      

     Yes the Avaya IP Office SMDR field list includes Call Duration.  Call Duration is the length of time that you are on the phone with an inbound or outbound caller.  The time shown is just for your part of the call.  If a call is transferred to or from another extension, then the call duration for those legs of the call will show on separately under the detail for those extensions.

 

 

FOR MORE INFORMATION

Avaya IP Office SMDR Guide

Avaya IP SMDR with Zero Call Duration

 

 

SEE ALSO

 

 

Comm One Call Accounting Software for Avaya IP Office

Technical Support

138 E 12300 S Ste #C102

Draper, UT  84020

(385) 529-5819

support@commone.com

 

FAQ-1670 Avaya IP Office Call Duration

Posted: 02/02/2017

Updated: 06/12/2019

Author: Comm One Technical Support

 

 

 

Comm One Logo - Grey - WIX Header.jpg