FAQ-1670
Avaya IP Office

FAQ-1670 AVAYA IP OFFICE SMDR CALL DURATION      

     Yes the Avaya IP Office SMDR field list includes Call Duration.  Call Duration is the length of time that you are on the phone with an inbound or outbound caller.  The time shown is just for your part of the call.  If a call is transferred to or from another extension, then the call duration for those legs of the call will show on separately under the detail for those extensions.

 

 

FOR MORE INFORMATION

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

support@commone.com

FAQ-1670 Avaya IP Office - Call Duration

Posted: 02/02/2017

Updated: 06/03/2020

Author: Comm One Technical Support