FAQ-1667
Avaya IP Office

FAQ-1667 AVAYA IP OFFICE SMDR FOR MULTIPLE SITES

Comm One Call Accounting does have the ability to capture call records from multiple Avaya IP
Office phone systems.  In order to set that up you need to do the following:

 

STATIC IP ADDRESS
Make sure that the PC that is collecting the call records has a Static or Reserved IP Address.

 

SETTING UP AVAYA IP OFFICE

 

SMDR PORT NUMBER ASSIGNMENTS

Assign a unique port number to each site.  For example:

  • Site 1: Port 1151 

  • Site 2: Port 1152

  • Site 3: Port 1153

  • Site 4: Port 1154

  • Etc...

 

FOR MORE INFORMATION

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

support@commone.com

FAQ-1667 Avaya IP Office - Call Accounting for Multiple Sites

Posted: 02/02/2017

Updated: 06/03/2020

Author: Comm One Technical Support