FAQ-1683
Avaya IP Office
FAQ-1683 How to Enable / Disable SMDR on Avaya IP Office
There is a single OUTPUT setting under SYSTEM/SMDR that enables and disables the SMDR on Avaya Ip Office. There are other settings you need to make for Call Accounting to work (SEE FAQ-1311), but switching the OUTPUT tag will turn SMDR on or off as needed.
ENABLE / DISABLE SMDR ON AVAYA IP OFFICE
There are basically four (4) setting changes you need to make in your Avaya IP Office in order to set up SMDR over an IP Connection.
-
Start the IP Office Manager and go to the SYSTEM Menu
-
On the right side of the SYSTEM menu select SMDR
-
OUTPUT: Set to SMDR Only or turn it OFF to enable or disable Call Accounting
-
Then Save and MERGE your settings
SEE ALSO
-
FAQ-1683 Enable/Disable SMDR Ip Office
-
FAQ-1663 IP Office SMDR Fields
-
FAQ-1667 IP Office / Multiple Sites
-
FAQ-1668 IP Office / Dropped Calls
-
FAQ-1671 IP Office / DNIS Dialed #
-
FAQ-1670 IP Office / Call Duration
-
FAQ-1664 IP Office / Ring Time?
-
FAQ-1665 IP Office / Hold Time
-
FAQ-1666 IP Office / Park TimeTime?
-
FAQ-1669 IP Office / Caller ID
-
FAQ-1690 IP Office / Power Issues
-
FAQ-1689 IP Office / Set Records to Buffer
Comm One Call Accounting Software
Technical Support
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
(800) 771-9182
FAQ-1683 Avaya IP Office - Enable / Disable Call SMDR
Posted: 02/02/2017
Updated: 06/03/2020
Author: Comm One Technical Support