Avaya IP Office
FAQ-1683 How to Enable / Disable SMDR on Avaya IP Office
There is a single OUTPUT setting under SYSTEM/SMDR that enables and disables the SMDR on Avaya Ip Office. There are other settings you need to make for Call Accounting to work (SEE FAQ-1311), but switching the OUTPUT tag will turn SMDR on or off as needed.
ENABLE / DISABLE SMDR ON AVAYA IP OFFICE
There are basically four (4) setting changes you need to make in your Avaya IP Office in order to set up SMDR over an IP Connection.
Start the IP Office Manager and go to the SYSTEM Menu
On the right side of the SYSTEM menu select SMDR
OUTPUT: Set to SMDR Only or turn it OFF to enable or disable Call Accounting
Then Save and MERGE your settings
Comm One Call Accounting Software
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
FAQ-1683 Avaya IP Office - Enable / Disable Call SMDR
Author: Comm One Technical Support