FAQ-1666
Avaya IP Office

FAQ-1666 AVAYA IP OFFICE SMDR PARK TIME

     The Avaya IP Office supports the Park Time field for SMDR Output.  Park time is the total amount of time that this call was parked waiting to be picked up.  On Comm One Call Accounting if the park time field is enabled, it will show as hold time on the call reports indicating the total amount of time that the call was on hold or parked waiting to be picked up during a single call or a single call segment.

 

 

FOR MORE INFORMATION

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

support@commone.com

FAQ-1666 Avaya IP Office - Park Time

Posted: 02/02/2017

Updated: 06/03/2020

Author: Comm One Technical Support