(800) 771-9182

Home | FAQ Home | Utilities | FAQ-1165

COMM ONE CALL ACCOUNTING SOFTWARE
FAQ-1165 How to Zero Out All Call Costs

HOW TO ZERO OUT ALL CALL COSTS

This wizard makes all of the call costs (price) zero so that no charges show up in your Call Accounting Reports. This wizard only changes historical calls you have on file. If you still have costing set up on your Call Accounting any new calls will show a cost on them.

To run this Wizard:  

1. Start Comm One Call Accounting

2. Select TOOLS from the Top Menu Bar

3. Select CALL ACCOUNTING WIZARDS

4. Scroll and select ZERO OUT ALL CALL COSTS

5. All calls you have processed will now show zero for the call charge.

SEE ALSO
Scannex Buffer Utilities

• FAQ-1696 Scannex Memory Buffer Setup

• FAQ-1011 How to download calls from Scannex Buffer

Extension (Station) Utilities

• FAQ-1030 Make all Stations Active

• FAQ-1086 How Can I View The Structure Of The Station File?

• FAQ-1152 WIZARDS - Make All Station Names Upper Case

• FAQ-1153 WIZARDS - Make All Station Names Proper Case

• FAQ-1154 WIZARDS - Make All Stations Inactive

• FAQ-1174 WIZARDS - Replace All Names with Blank

• FAQ-1179 WIZARDS - Delete All Station Records

• FAQ-1182 WIZARDS - Copy All Stations to Excel XLS File

• FAQ-1186 WIZARDS - Copy All Stations to CSV File

• FAQ-1672 Extension/Station File CSV Import Utility

​

Department Utilities

• FAQ-1157 WIZARDS - Make All Department Names Upper Case

• FAQ-1158 WIZARDS - Make All Department Names Proper Case

• FAQ-1177 WIZARDS - Replace All Departments with Blank

• FAQ-1181 WIZARDS - Delete All Department Records

• FAQ-1188 WIZARDS - Copy All Departments to CSV File

• FAQ-1451 Build Dept (dept.dbf) from Stations (line1.dbf)
   

Division Utilities

• FAQ-1155 WIZARDS - Make All Division Names Upper Case

• FAQ-1156 WIZARDS - Make All Division Names Proper Case

• FAQ-1180 WIZARDS - Delete All Division Records 

• FAQ-1185 WIZARDS - Copy All Divisions Excel XLS File

• FAQ-1189 WIZARDS - Copy All Divisions Excel to CSV File
   

Site Utilities

• FAQ-1159 WIZARDS - Make All Site Names Upper Case

• ​FAQ-1160 WIZARDS - Make All Site Names Proper Case
• FAQ-1175 WIZARDS - Replace All Sites with Blank
  ​

Call File Utilities

• FAQ-1055 What is the File Layout of the Current Period (plm_ca.dbf) 

• FAQ-1165 WIZARDS - Zero Out All Call Costs

• FAQ-1166 WIZARDS - Zero Out All Long Distance Call Costs

• FAQ-1167 WIZARDS - Zero Out All Local Call Costs

• FAQ-1168 WIZARDS - Zero Out All Information Call Costs

• FAQ-1169 WIZARDS - Zero Out All Incoming Call Costs

• FAQ-1170 WIZARDS - Zero Out All International Call Costs

• FAQ-1171 WIZARDS - Zero Out All Toll-Free Costs

• FAQ-1178 WIZARDS - Delete All Call Records

• FAQ-1183 WIZARDS - Copy All Call Records to Excel XLS File

• FAQ-1187 WIZARDS - Copy All Call Records to CSV File

• FAQ-1452 How to Delete Calls for a Whole Year

RS-232 Serial Utilities

• FAQ-1068 Standard Pinouts For a DB9 and DB25 RS-232 Serial Connection

 
Email Utilities

• FAQ-1161 WIZARDS - Configure Email Account

Other Utilities

• FAQ-1190 WIZARDS - Modify Call Log Path Name

• FAQ-1192 Are there any required housekeeping issues with Call Accounting?

• FAQ-1262 How to enable Scheduled Task History

• FAQ-1302 How To Shutdown a PC from Remote Desktop

• FAQ-1688 How to Schedule Auto Reboot

Comm One Call Accounting Software

Technical Support

PO Box 759 | 1390 E Meadow Valley Dr

Draper, UT  84020

(800) 771-9182

​

FAQ-1165 How to Zero Out Call Costs

Posted: 02/02/2017

Updated: 02/13/2021

Author: Comm One Technical Support