COMM ONE CALL ACCOUNTING
FAQ-1546 INCOMING / OUTGOING
TRAFFIC REPORT
REPORT DESCRIPTION
This report shows call totals for each extension for the date range that you specify. Report fields include:
-
Name
-
Extension
-
Total # of Calls All Calls
-
Total Duration All Calls
-
Total # of Incoming Calls
-
Total Incoming Duration
-
Total # of Outgoing Calls
-
Total Outgoing Duration
REPORT AUTOMATION
This report can be automated so that you receive it for all extensions, or grouped by extension for the departments you specify.
HOW TO RUN THIS REPORT
-
Start the Comm One Call Accounting.
-
Click on REPORT on the top menu bar.
-
Select SUMMARY REPORTS
-
Select FREQUENTLY DIALED NUMBERS REPORT.
-
At the report pop up screen select the report parameters for date, call type, division, department, site, etc.
-
At the REPORT TO prompt specify Preview, Print, CSV, PDF, Email, or XLS.
-
Press OK and the report will be generated.
SEE ALSO DETAIL REPORTS
SEE ALSO SUMMARY REPORTS
SEE ALSO TRAFFIC REPORTS
-
Time of Day Traffic Report
-
Call Duration Traffic Report
-
Call Cost Traffic Report
-
Time of Day Traffic by Hour
-
Time of Day Traffic Report by Half Hour
-
Time of Day Traffic Report by Quarter Hour
-
Time of Day Traffic Report by 10 Minutes
DAY WEEK MONTH REPORTS
Comm One Call Accounting Software
Technical Support
PO Box 759 | 1390 E Meadow Valley Dr
Draper, UT 84020
(800) 771-9182
Incoming Outgoing Summary Report
Posted: 02/02/2017
Updated: 03/10/2021
Author: Comm One Technical Support