COMM ONE LLC
TIME OF DAY HOURLY
This report shows you call by hour from midnight to midnight for the date range you specify. Customers use this report to staff the operator desk, monitor all incoming calls by hour, look at incoming or outgoing calls by hour for a specific group, and much more. The report is also available by 30-Minutes, 15-Minutes, 10-Minutes, 5-Minutes, and 1-Minute if you need more detail.
Hour of Day
# of Calls for that hour
Total Duration for that hour
Price of calls for that hour
Average call length for that hour
% of Total Calls
HOW TO RUN THIS REPORT
Start the Comm One Call Accounting.
Click on REPORT on the top menu bar.
Select TRAFFIC REPORTS
Select TIME OF DAY HOUR Report
At the report pop up screen select the report parameters for date, call type, division, department, site, etc.
At the REPORT TO prompt specify Preview, Print, CSV, PDF, Email, or XLS.
Press OK and the report will be generated.
SEE ALSO - DETAIL REPORTS
SEE ALSO - SUMMARY REPORTS
SEE ALSO - TRAFFIC REPORTS
SEE ALSO - DAY WEEK MONTH REPORTS
138 E 12300 S Ste #C102
Draper, UT 84020
Sample Reports - Time of Day Hourly Traffic Report
Author: Comm One Technical Support