COMM ONE CALL ACCOUNTING
FAQ-1546 INCOMING / OUTGOING
This report shows call totals for each extension for the date range that you specify. Report fields include:
Total # of Calls All Calls
Total Duration All Calls
Total # of Incoming Calls
Total Incoming Duration
Total # of Outgoing Calls
Total Outgoing Duration
This report can be automated so that you receive it for all extensions, or grouped by extension for the departments you specify.
HOW TO RUN THIS REPORT
Start the Comm One Call Accounting.
Click on REPORT on the top menu bar.
Select SUMMARY REPORTS
Select FREQUENTLY DIALED NUMBERS REPORT.
At the report pop up screen select the report parameters for date, call type, division, department, site, etc.
At the REPORT TO prompt specify Preview, Print, CSV, PDF, Email, or XLS.
Press OK and the report will be generated.
138 E 12300 S Ste #C102
Draper, UT 84020
Sample Reports - Incoming / Outgoing Sample Report
Author: Comm One Technical Support
SEE ALSO DETAIL REPORTS
SEE ALSO SUMMARY REPORTS
SEE ALSO TRAFFIC REPORTS
DAY WEEK MONTH REPORTS